3) HHIHW, Inc. - Standard General Patrol Process/Procedure/Policy
Generally the patrol reporter observation property procedure, initially, processes the exterior property moving in a counter clockwise manner:
Starting with the vehicle entry, grounds, home exterior observed continuing in a counter clockwise direction, roof area, unfinished crawl space areas (if applicable), service yard(s), exterior plumbing, general interior, second priority interior attic(s),kitchen appliances, interior plumbing, safety devices, fire places (gas appliances if applicable), electrical, heating / cooling.
NOTICE: During a patrol, when a readily accessible observation is made and a marginal to non functional or unusual to irregular circumstance presents; by Hilton Head Island Home Watch, Inc. policy, a dynamic determination is reported. The consideration value is considered a minimum condition observation and is reported accordingly.
4) Hilton Head Island Home Watch, Inc. GLOSSARY
Hilton Head Island Home Watch, Inc.
GLOSSARY TERMS
Alarm Systems
Warning devices installed or freestanding including but not limited to smoke detectors, carbon monoxide detectors, flue gas, and other spillage detectors, and security equipment
Automatic Safety Controls
Devices designed and installed to protect systems and components from unsafe conditions
Component
A part of a system
Decorative
Ornamental; not required for the proper operation of the essential systems and components of a home
Describe
To identify (in writing) a system or component by its type or other distinguishing characteristics
Dismantle
To take apart or remove any component, device, or piece of equipment that would not be taken apart or removed by a homeowner (within the course of normal use)
Engineering
The application of scientific knowledge for the design, control, or use of building structures, equipment, or apparatus
Further Evaluation
Examination and analysis by a qualified professional, tradesman, or service technician beyond that provided by the home watch service
Functional
Performing or able to perform a regular function
Home Watch
The process by which a patrol reporter visually examines the readily accessible systems and components of a property / home and which describes those systems and components in accordance with the Assigned Pre-Home Watch Agreement
Household Appliances
Kitchen, laundry, and similar appliances, whether installed or free-standing
Inspect
To observe any system or component of a building in accordance with Pre-Home Watch Agreement, using normal operating controls and opening readily openable access panels
Inspector
A person hired to examine any system or component of a building in accordance with South Carolina LLR licensee
Installed
Attached such that removal requires tools
Irregular
Not conforming to the usual pattern or function
Marginal Functional
Close to the lower limit of functional / regular qualifications
Non-Functional
Lacking the usual especially positive characteristics – consequence: worthless
Normal Operating Controls
Devices such as thermostats, switches, or valves intended to be operated by the homeowner
Patrol
The act of walking or going around or through an area or district, or building
Patrol Reporter
A unit or single person that perform a patrol
Readily Accessible
Available for visual inspection without requiring moving of personal property, dismantling, destructive measures, or any action that will likely involve risk to persons or property
Readily Openable Access Panel
A panel provided for homeowner inspection and maintenance that is readily accessible, within normal reach, and is not sealed in place
Recreational Facilities
Spas, saunas, steam baths, swimming pools, exercise, entertainment, athletic, playground or other similar equipment, and associated accessories
Regular
Formed, built, arranged, or ordered according to some established rule, principle or type
Report
Communicate in writing or electronic report observation
Representative Number
One component per room for multiple similar interior components such as windows, and electric receptacles
Roof Drainage Systems
Components used to carry water off a roof surface and possibly carry away drainage from a building
Shut Down
A state in which a system or component cannot be operated by normal operating controls
Siding
Exterior wall covering and/or cladding
Solid Fuel Burning Appliances
A hearth and fire chamber or similar prepared place in which a fire may be built and that is built in conjunction with a chimney; or a listed assembly of a fire chamber, its chimney, and related factory-made parts designed for unit assembly without requiring field construction
Structural Component
A component that supports non-variable forces or weights (dead loads) and variable forces or weights (live loads)
System
A combination of interacting or interdependent components, assembled to carry out one or more functions.
Technically Exhaustive
An investigation that involves dismantling, the extensive use of advanced techniques, measurements,
instrumentation, testing, calculations, or other means
Usual
Commonly or ordinarily practice in the ordinary course of events
Unusual
Not normal or usual, different or strange, attracts attention, not commonly seen
Under-floor Crawl Space
The area within the confines of a foundation, sometimes between soil and the underside of a floor
Unsafe
A condition in a readily accessible, installed system or component that is judged to be a significant risk of
bodily injury during normal, day-to-day use; the risk may be due to damage, deterioration, improper
installation, or a change in accepted construction standards
